Forms not synching with dropbox

  • bellevuefineart
    Asked on March 27, 2019 at 5:55 PM

    Sorry, it's this form that's not synching. I can't figure out how to find my first support submission to modify it. 


    https://www.bellevuefineart.com/print-on-metal/

  • Kevin Support Team Lead
    Replied on March 27, 2019 at 9:33 PM

    I have checked your form and noticed that your form is indeed integrated with Dropbox. I have cloned it to my account and integrated with Dropbox on my end, I can see the data has been passed correctly: 

    1553736508screenshot 01 Screenshot 10

    May you please kindly try removing the integration and adding it again? 

    Let us know how it goes. 

  • bellevuefineart
    Replied on March 28, 2019 at 12:52 PM

    thanks. resetting the integration worked.