Is it possible to configure auto-responder email to not include any answer of form field?

  • Nick5217
    Asked on March 28, 2019 at 5:39 AM

    Hi there,


    After a form has been completed it sends the answers to the customers who filled the form out - can I have it so that they don't receive the answers they wrote on the form?


    Regards

    Nick

  • Ashwin JotForm Support
    Replied on March 28, 2019 at 6:22 AM

    Do you mean to say that the email that is sent to the user who submitted form, you do not want to show any answers in email?

    Yes it is possible to achieve your requirement by editing the form auto-responder email alert. You need to delete all the questions and add desired text message. You can also include answers which you want to include in email. Please check the screenshot below:

    1553768465editEmail Screenshot 10

    Hope this helps.

    Do get back to us if you have any questions.

  • Nick5217
    Replied on March 29, 2019 at 6:43 PM
    Thanks! Sorted it.
    ...