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ewmgAsked on March 28, 2019 at 11:18 AM
Whay am I getting an access denied screen when trying to login? I can confirm that my/our IP has not been the victim of a phishing attack. All our systems are running as expected with no alerts. We use a proxy through a pretty secure firewall and it is this you are blocking. We tested breifly wihtout our firewall and access was okay.
Can you explain please?
Thanks,
Jo Davis
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Bitia JotForm SupportReplied on March 28, 2019 at 11:28 AM
The IP from your account has been whitelisted.
If you are still not able to login, kindly use this link: https://whatismyipaddress.com/ to find your public IP so we can whitelist it.
Thank you.