Deaf DogS Rescue Australia Forms have not worked for months?

  • Profile Image
    DDRA
    Asked on March 28, 2019 at 07:41 PM

    Dear Jotform Support,

    I need your help, I have created two forms and have been sending them to families who wish to apply for adoption. For the rescue and the use of the plan we have chosen we are finding it expensive and can never get the form to work. It will open but it can not be typed in. 

    Perhaps we are doing something wrong. If we find we can not get this to work we wish to cancel our subscription. 

    Kind Regards

    Jai 

    0417 416031

    Page URL:
    DDRA

  • Profile Image
    Jed_C
    Answered on March 28, 2019 at 10:54 PM

    Is this your website https://www.deafdogsrescueaustralia.org/? I'm not able to locate your form. Please share to us the exact URL where your form is embedded so we can check.

    By the way, I've already tested this form https://www.jotform.com/83443081620854 and was able to type into fields that is why I assumed that the form was embedded on a site.

    Looking forward for your response.