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dianaAsked on March 29, 2019 at 7:16 AM
The user has switched to the old version because he/she prefers using the Inbox on the same page. The user has reported that he/she would not like to use the Inbox in another tab.
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alinaciReplied on April 24, 2019 at 8:20 AM
With the release of the new JotForm Inbox, users have both options.