My form is not showing up in my backoffice

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    lebaus
    Asked on February 11, 2013 at 01:30 PM

    http://www.jotform.com/?formID=30385032878963

     

    I cannot see this form when I click on it. I need to edit it and update it.

    Furthermore, everytime I make an edit and replace the HTML code into my website it does not UPDATE the form, I merely get the same form. I have to CLONE the form, to get the new form then I lose all the tracking from the prior form. This has happened many times. Why is that?

     

    Christi Baus

    866-800-6860 x 201

    You can see my form here: www.AgeLikeYouAre20Again.com/christi.html

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    jeanettebmz
    Answered on February 11, 2013 at 02:02 PM

    We had a glitch recently but it should be fixed now.We apologize for any discomfort this might have caused to you

    Please log out , clear your browser cache, then log back in

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    lebaus
    Answered on February 11, 2013 at 02:03 PM

    Log out of what, then log back in?

    Log out of Jot form? Log out of my website builder?

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    jeanettebmz
    Answered on February 11, 2013 at 02:04 PM

    That is correct

    Here it is a guide on regards to  How to Clear Your Browser's Cache (with screenshots) - wikiHow

    =)