What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Our Jotform links are all down. I can't access any of our forms???

    Asked by rwarda on February 11, 2013 at 01:35 PM

    The links to our form are all down.  I can't access any of our forms via Jotform or the link that goes to the form.  It gives an error as shown below:

    ../../js/builder/question_definitions.js:281: TypeError: Cannot read property 'value' of undefined prop.readonly.value = prop.readonly.value ? prop.readonly.value : 'No'; ^

    Can someone please help or respond to our inquiries? I have many forms that I rely upon.  Thank you.

    Page URL:
    http://www.jotformpro.com/form/20473045359

  • Profile Image
    JotForm Support

    Answered by Welvin on February 11, 2013 at 02:03 PM

    Hi,

    Issue is now fixed. Your forms should be working fine by now. We apologize for this inconvenience that may have caused to you.

     

    Thanks

  • Profile Image

    Answered by rwarda on February 14, 2013 at 09:18 AM
    Hello,
    Please be advised that the link below is still not working:
    http://www.jotformpro.com/form/20473312325
    The link below says that the website is not available:
    http://www.jotformpro.com/form/20473045359
    Please advise. Thank you.
    Sincerely,
    Ray N. Warda
    Outreach Director
    BLB Resources, Inc
    16845 Von Karman Ave Ste 100
    Irvine, CA 92606
    Direct: (949) 751-1791
    Toll Free: (800) 960-2526 x2110
    www.blbresources.com
    www.blbresources.tv
    www.blbradio.com
    [linkedin] [facebook] [twitter] [youtube]
    "Stay true, stay positive, stay focused and you will achieve extraordinary results" - Ray Warda
    The information contained within this e-mail and any attached document(s) is confidential and/or privileged. It is intended solely for the use of the addressee(s) named within the e-mail. Unauthorized disclosure, photocopying, distribution or use of the information contained herein is prohibited. If you believe that you have received this e-mail in error, please notify the sender by reply transmission and delete the message without reviewing, copying or disclosing the message, any attachments or any contents thereof. This product has been scanned for known viruses using ESET NOD32 Antivirus and is certified to be free of known viruses at the time of delivery.
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    JotForm Support

    Answered by liyam on February 14, 2013 at 11:17 AM

    Hello Ray.  I just checked your two forms and I am able to see them.  Can you confirm that you are also able to view the two forms?

    Thanks.

  • Profile Image

    Answered by rwarda on February 15, 2013 at 04:17 AM
    Hello,
    Yes, I am able to view all of them now. Thank you.
    Sincerely,
    Ray N. Warda
    Outreach Director
    BLB Resources, Inc
    16845 Von Karman Ave Ste 100
    Irvine, CA 92606
    Direct: (949) 751-1791
    Toll Free: (800) 960-2526 x2110
    www.blbresources.com
    www.blbresources.tv
    www.blbradio.com
    [linkedin] [facebook] [twitter] [youtube]
    "Stay true, stay positive, stay focused and you will achieve extraordinary results" - Ray Warda
    The information contained within this e-mail and any attached document(s) is confidential and/or privileged. It is intended solely for the use of the addressee(s) named within the e-mail. Unauthorized disclosure, photocopying, distribution or use of the information contained herein is prohibited. If you believe that you have received this e-mail in error, please notify the sender by reply transmission and delete the message without reviewing, copying or disclosing the message, any attachments or any contents thereof. This product has been scanned for known viruses using ESET NOD32 Antivirus and is certified to be free of known viruses at the time of delivery.
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 15, 2013 at 06:29 AM

    Happy to hear that everything is now working normally. Feel free to message us again if you run into any issues with JotForm.

    Thanks!