What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Recaptcha is not working in IE 8 & 9

    Asked by Larrywolterbeek on February 11, 2013 at 02:04 PM

    Recaptcha in forms are still not showing in ie8 and ie9.

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    JotForm Support

    Answered by ardy0689 on February 11, 2013 at 02:25 PM

    Hi, can you give the link to your webpage? I would like to see if it is working fine to my IE8 and IE9.

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    Answered by pinoytech on February 11, 2013 at 02:44 PM

    Hi Larry,

    In addition to ardy's response above. Is this form already embedded in to your website? Can you please share to us the URL of your website where your form embedded for further assistance?

    Thank you!

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    Answered by Larrywolterbeek on February 14, 2013 at 09:18 AM
    Hi, www.wolterbeek-creaties.nl/contact.html
    It is in dutch.
    Some additional info: i work on a Mac and it is previewing it good. But never the less IE still rules the browserworld and so i have to preview it also there. And unfortunately it does not show the recaptcha. It shows a captcha after you have submitted the form.
    I have embedded the script. Maybe i should use an iframe?
    Thanks guys.
    Verstuurd vanaf mijn iPhone
    Op 11 feb. 2013 om 20:44 heeft JotForm Support Forum het volgende geschreven:
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    JotForm Support

    Answered by EltonCris on February 14, 2013 at 12:36 PM

    Hi Larry,

    I can see that you are now embedding your form as iframe. Your form captcha seems to be displaying properly on my IE8 - Windows 7 browser. Check this screen. http://screencast.com/t/srrDIPKCOTh

    Can you please confirm if the problem is now fixed on your end? I would suggest to clear your browser's cache as well and recheck the form on your IE browser.

    Thanks!

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    Answered by Larrywolterbeek on February 14, 2013 at 01:53 PM

    Hi Elton,

    everythink is working now. You allready tested it for me two days ago. Seems I had this tread going too. My apologies.

    Thanks!

    Larry

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    Answered by jeanettebmz on February 14, 2013 at 03:55 PM

    It's very good to hear that

    Do not hesitate to contact us anytime for more help

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    Answered by Larrywolterbeek on February 14, 2013 at 04:09 PM

    Thanks to you all from the support team. You are doing a fine job! Give yourself a patch on the shoulder!

    larry

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    JotForm Support

    Answered by Mike_T on February 14, 2013 at 05:23 PM

    Thank you very much for your kind words, Larry. We appreciate it :)