PDF Editor>>Download PDF Document: a section of fields is showing up in the preview, but not in the exported file.

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    Asked on April 02, 2019 at 10:15 AM

    On my form "2019 Team USPA Application" several fields in the Polo Information section will not export when I try to download the application as a PDF. The information is there when I export as an excel file, and when I look at the PDF on the screen, but once exported it disappears. I tried added and deleting all of the fields in the settings of the PDF and it did not help. 

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    Answered on April 02, 2019 at 12:55 PM

    We have tried your form, and the Polo information is exporting from the PDF editor:


    Could you please try again? https://www.jotform.com/pdf-editor/90215614668156?preview=true&submission=4299717423427866227 


    Let us know if you need more help.