form created by another associate - no longer with the company

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    Paul McDaniel 
    Asked on April 02, 2019 at 01:53 PM

    Hello -

    I am needing to have access to a form created by a former associate with our company. Is this possible?

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    Victoria_K
    Answered on April 02, 2019 at 03:44 PM

    I'm afraid we can not share access to account if you are not its owner. However, if you have access to account email, you can reset the password to log in: How-to-reset-the-password

    If you do not have an option to reset the password, you may consider cloning the form to use its exact copy: How-to-Clone-an-Existing-Form-from-a-URL

    Afterwards, you can embed the form to your web page or share its direct link to your respondents. We will be glad to assist if you will need help.