Our form does not send when people click the submit button

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    Asked on April 02, 2019 at 04:13 PM

    When folks fill out my business app on their phone it doesn't send when they click the final submit button. How do I fix this?

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    Answered on April 02, 2019 at 05:57 PM

    Do you have a link with Jotform form in it for us to check? We're fine if it's an installable app, we only need access to test/try to submit the form. 

    If it's a web app, we need to know how did you place the form there, like if it's by using one of our embed methods or an iframe by the form URL.