Submissions displaying 'No results to display' error message with Chrome browser

  • jurullc
    Asked on April 2, 2019 at 9:56 PM

    For some reason, my submissions don't appear when using Google Chrome.  If I search for them, they appear, but they don't appear in the view submission window by default. Now when, I login to view submissions while using Google Chrome in incognito mode, my submissions show up.  

    Jotform Thread 1780432 Screenshot
  • Kiran Support Team Lead
    Replied on April 2, 2019 at 11:50 PM

    As I tried to check your form submissions on Chrome browser at my end, I was able to see the submissions without any issue.

    155426335203042019 090454 Screenshot 10

    Since you also mention that you are able to view the submissions in the incognito window, most likely the issue is being caused any extension installed on your browser. Please check the extensions on the browser and try disabling individually and see if that works.

    Please get back to us if you need any further assistance. We will be happy to help.