How to change the PayPal account in payment tool?

  • ado3361
    Asked on April 3, 2019 at 1:08 AM

    We have changed PayPal accounts

    When we try to add new PayPal gateway details receive "you can only have one payment gateway" message


    Where do I change these details?

  • Ashwin JotForm Support
    Replied on April 3, 2019 at 3:44 AM

    Please note that one form cannot have more than one payment tool. Do you mean to say that you want to change the PayPal account you have used in your PayPal payment tool?

    You need to just edit the existing payment tool you have added in your form and change the PayPal account email there. Please check the screenshot below:

    1554277427changePayPal Screenshot 10

    Hope this helps.

    Do get back to us if you have any questions.