Account Banned

  • Profile Image
    Zachary 
    Asked on April 03, 2019 at 11:18 AM

    Why is my account banned? please help.

  • Profile Image
    BitiaP
    Answered on April 03, 2019 at 11:23 AM

    This form http://www.jotform.us/form/90908436787169 was found on your account and flagged as loan application scam.


    15543049262019-04-03_0921.png 


    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our TermsFree accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #1781004 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

  • Profile Image
    Zachary 
    Answered on April 03, 2019 at 11:43 AM
    Okay delete it
    I dont know why you would have to delete it? Its for my website.
    Sent from Mail for Windows 10
    ________________________________
    ...
  • Profile Image
    BitiaP
    Answered on April 03, 2019 at 11:45 AM

    If you do not want us to delete it, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #1781004 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

  • Profile Image
    Zachary 
    Answered on April 03, 2019 at 12:43 PM
    The url will be used at : www.truebluecontractingllc.com
    I can change the email to scott@truebluecontractingllc.com
    Here is my proof:
    [cid:image001.jpg@01D4EA13.71A98400]
    Sent from Mail for Windows 10
    ________________________________
    ...