-
VIPUL CHANDRA MISHRAAsked on April 3, 2019 at 1:11 PM
I am trying to download Excel file of all form submission, But I am not being able to see in the exact form which it is showing online. It gets downloaded in the encrypted way which I am unable to read it.
Please reply soon. It's urgent.
-
Kevin Support Team LeadReplied on April 3, 2019 at 2:32 PM
Unfortunately, encrypted submissions cannot be downloaded, they are only accessible through the JotForm site.
Turning off encryption will not decrypt the data either. I would recommend you to check this guide to get more details about encrypted forms: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them