Text on the rich text editor does not show the same on submissions page and PDF document.

  • Profile Image
    cd_support
    Asked on April 03, 2019 at 02:29 PM

    The texts in PDF editor and in the actual PDF report do not look the same as to how it was formatted in the Rich Text.

  • Profile Image
    cd_support
    Answered on April 03, 2019 at 02:31 PM

    and this is how it looks like in the PDF editor/report...


    1554316268Capture.JPG

  • Profile Image
    Kevin_G
    Answered on April 03, 2019 at 05:00 PM

    I have been checking your form and the PDF document, upon checking I can see the text is displaying a bit distorted as shown on your screenshot, this seems to happen due to the page size, I would recommend you to try resizing the text area element and see if that helps: 

    You can also edit the page size on the designer tool, here is how: 

    Let us know how it goes.