What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I place a tracking code in my form

    Asked by snoodlenoodle1 on February 12, 2013 at 05:12 AM

    Hi there,

    I have been asked by one of my web clients to to place the code in the success page of the enquiry form after a user successfully makes an enquiry through your website.  Can you please tell me how this can be accomplished?



  • Profile Image
    JotForm Support

    Answered by EltonCris on February 12, 2013 at 07:32 AM

    Hi Louie,

    Sorry but we do not allow embedding script, iframe or any other scripts on JotForm's Custom Thank you page. My suggestion would be to create a separate Thank you page on your website and paste the tracking code there. After that, get that page URL and set it as your form's thank you page by selecting Custom URL while on Thank you Wizard, here's a guide: How to Redirect to a Page After Form Submission. This way, when user submits the form they'll be redirected to your own hosted Thank you page which contains the tracking code script.

    Let us know if this can't work out. Thanks!