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johnpyneAsked on April 4, 2019 at 10:35 AM
Good Morning,
I have a form in the system right now and it is integrated with Total Expert. Right now if someone goes in and fills out the form but does not complete all fields because they do not pertain to them, those fields don't carry over to Total Expert.
Can the field carry over even though it is blank?
Thank you!
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Victoria_KReplied on April 4, 2019 at 12:25 PM
We do not have a direct option to pass empty fields through integrations. I think you can try setting a default value to those fields. For most fields types, there should be an option at advanced fields settings:
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johnpyneReplied on April 5, 2019 at 7:46 AM
So if we do the advanced field, it will populate with a default if left blank?
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Richie JotForm SupportReplied on April 5, 2019 at 9:56 AM
Yes,the field will be populated with the default value.
To clarify, does your field calculate values?
Can you please explain further how your form flows and calculates?
Looking forward for your response.
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johnpyneReplied on April 5, 2019 at 1:34 PM
It does not calculate values - they are just question and answer but not all questions apply to all people.
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Richie JotForm SupportReplied on April 5, 2019 at 2:24 PM
Thank you for the added information. If you need further assistance, let us know.