Form is over the quota due to limits

  • dddreimbursements
    Asked on April 4, 2019 at 11:36 AM

    Hello,

        My account is dddreimbursements. It is not letting people access the form because it says we are out of space and over quota. However, I checked and there is plenty of space left. I was wondering if you could help me solve this issue, so I can get the form back up and running. Thank you!

    Jotform Thread 1782569 Screenshot
  • Richie JotForm Support
    Replied on April 4, 2019 at 1:10 PM

    We are sorry for the inconvenience.

    I have checked your account and it seems you are far from reaching your monthly limit.

    I have recalculated your  limits and your forms should work correctly now.

    If you need further assistance, let us know.