Condition: Dropdown with predefined countries shows "Missing Field" in condition

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    Asked on April 04, 2019 at 04:44 PM

    I have two conditions on our form that use a Country drop-down field.  Even though the criteria looks correct, when I save it, the summary shows that the Country field has been deleted and the Condition does not work.

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    Answered on April 04, 2019 at 04:46 PM

     I inserted screenshots into my description, but they didn't save.  I'm trying again.

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    Answered on April 04, 2019 at 06:26 PM

    Thanks for reporting. I was able to reproduce the problem.

    It is happening when the predefined countries are used in the dropdown option.

    I have now escalated this to our devs for a resolution. We will let you know once this is fixed.

    For now, please try the following. This would help.

    1. In your Country dropdown field properties, change the Predefined Options to None.

    2. Then copy the list of countries here and then paste it to the Options like the following.

    3. Check your conditions if it fixes the missing field error, if not, please fix them manually by editing the condition.

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    Answered on April 12, 2019 at 02:50 AM


    This issue is resolved. If you have any further problem please inform us.