What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The form field: City or Statedoes not allow complete fill in.

    Asked by ctkuan on February 12, 2013 at 10:22 AM

    The form field: City or State

    does not allow complete fill in.

    It allows only one charactor. Have I committed a mistake? Here is the form:

    www.wireguides/INQUIRY FOR AIR WIPES.html



    This is a re-post of a comment on Quick Overview of Form Fields

  • Profile Image
    JotForm Support

    Answered by abajan on February 12, 2013 at 10:31 AM

    Somehow the Max Size of the field in question has been set to 1, as shown below:


    Either increasing the value or setting it to 0 (no limit) will solve the problem.

  • Profile Image

    Answered by ctkuan on February 13, 2013 at 04:20 AM

    Hi Abajan:

    The problem has been eliminated.  Thanks.

    Incidentally, there is a warning sign under your Embed Form Wizard, saying:

    Stack overflow at line: 225

    This for your information.

    ctkuan

  • Profile Image
    JotForm Support

    Answered by abajan on February 13, 2013 at 07:27 AM

    Hi ctkuan,

    We're aware of the stack overflow error but nevertheless, thanks for telling us about it. It occurs in Internet Explorer 8 and is basically just a nuisance (which is to say that it doesn't indicate anything serious). Our developers are working to track down the part in the form builder's thousands of lines of code that's causing the error. For the time being, if possible, please use a different browser. (Firefox and Chrome are pretty good. I use Chrome alot because I have a Google account, plus it has lots of neat features like enabling syncing of bookmarks between devices).

    Glad to hear you got the max size issue resolved.

  • Profile Image

    Answered by ctkuan on February 13, 2013 at 07:49 AM

    Hi abajan,

    Glad to hear from you.  Yes, I will follow your advice, switching to Chrome.

    Have a nice day.

    ctkuan