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cphsatairAsked on April 5, 2019 at 5:19 AM
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Ashwin JotForm SupportReplied on April 5, 2019 at 6:30 AM
Please note that there are restrictions when you add question in form to ask bank account or passport details of user.
I am escalating this thread to our form review team and they will be able to help you on this. We will get back to you on this soon.
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Michelle JotForm SupportReplied on April 5, 2019 at 6:54 AM
Collection of sensitive banking information and copies of passports are allowed given that you will add the mandatory widgets (Terms and Conditions and Signature widgets) or enable form encryption on your form/s.
Kindly refer in our Terms of Use for more information.
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cphsatairReplied on April 5, 2019 at 8:14 AM
Thanks so much - I was initially blocked becaused we wanted to use Jotform primarily to be our first meet with the company...I will add those to widgets to my form get back in play again! Thanks for quick reply...