Drag and Drop Upload widget does not look the same in Internet Explorer

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    aboratgi
    Asked on April 05, 2019 at 11:15 AM

    Hi - the drag and drop widget is not displaying properly in Internet Explorer, please see screenshot. It only allows users to browse for one file, and there is no button to actually upload it. 

    Thanks.

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    BDAVID
    Answered on April 05, 2019 at 12:56 PM

    It seems like IE does not support it. I will forward this to our widgets development team to check further. You will be updated via this thread.

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    hayk
    Answered on April 09, 2019 at 07:34 AM

    Hi @aboratgi,
    I tested your form on Internet Explorer 11 and the "Drag and Drop" widget works as should. I can drag and drop files and it works without any issue at my end. Can you check again and let us know if you still have issues? Please test the form in private mode and if it just displays browse file field please check browser's console log for additional details. Thanks!
    Here is the screenshot of your form in IE:


    1554809147Screenshot_2.png

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    aboratgi
    Answered on April 09, 2019 at 11:42 AM

    Hi - I am still seeing the same thing: 


    1554824474Capture.JPG


    I'm not sure if Internet Explorer 11 is what my company uses - maybe that is the problem. Regardless, applicants using Chrome or IE all need to be able to access this. 

    What can I do to fix this?

    thanks,

    Angie

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    BDAVID
    Answered on April 09, 2019 at 01:01 PM

    I can confirm that it does not display correctly in my end either:

    1554829085IE.png

    You will be updated via this thread.

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    aboratgi
    Answered on April 22, 2019 at 10:30 AM

    Hi, I am just following up on this issue.

    Thank you so much,

    Angie

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    BDAVID
    Answered on April 22, 2019 at 12:00 PM

    This bug report is still opened, and being reviewed by our developers. Unfortunately, there are no updates, nor an estimated time-frame for a resolution. You will be notified via this thread if there is any progress.