Submission Cut-off still at 100

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    paulrudyard
    Asked on March 17, 2011 at 06:56 PM

    Hi there, I just successfully made a 9.95 upgrade just a few minutes ago but couldn't see that reflected on the My Forms section. My submission cut-off is still at 100. What happened?

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    allanftd
    Answered on March 18, 2011 at 10:00 AM

    Hi Paul,

    I can see that right now your submission limit has increased to 1000. Your payment submissions and SSL submissions have also increased to 1000 each, and your upload space is now 10GB. There must be a delay in processing your transaction yesterday but it should be now adjusted accordingly.

    Please let us know if you need further assistance. Thank you for using JotForm!

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