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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission Cut-off still at 100

    Asked by paulrudyard on March 17, 2011 at 06:56 PM

    Hi there, I just successfully made a 9.95 upgrade just a few minutes ago but couldn't see that reflected on the My Forms section. My submission cut-off is still at 100. What happened?

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    Answered by allanftd on March 18, 2011 at 10:00 AM

    Hi Paul,

    I can see that right now your submission limit has increased to 1000. Your payment submissions and SSL submissions have also increased to 1000 each, and your upload space is now 10GB. There must be a delay in processing your transaction yesterday but it should be now adjusted accordingly.

    Please let us know if you need further assistance. Thank you for using JotForm!