Will my form bypass the Payment Option if no products are selected?

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    Asked on April 05, 2019 at 03:42 PM


    I have created a multi-purpose form where users may or may not select a product/donation. If a payment is not required, will the form bypass the Paypal payment option when the Submit button is selected? If not, is it possible to set up the form where it only goes to Paypal if a payment amount is selected?

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    Answered on April 05, 2019 at 05:20 PM

    PayPal option will not be bypassed as long as payment field is shown on your form. If you would like to collect payments only if user agrees to, please add a question to your form asking if a user is willing to pay. Then, you can show a payment field based on user's answer.

    Here is our guide: How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    We will be glad to assist if you face difficulties with this.