Malware detected while opening the attached PDF

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    KB3HF
    Asked on April 06, 2019 at 09:09 AM

    One of my users gets the following response on his computer when opening the return receipt email from jotForm with an attached copy of his form submited. Any idea why this has just started yesterday?

    1554555773Capture.PNG

  • Profile Image
    roneet
    Answered on April 06, 2019 at 10:59 AM

    We have already addressed the issue in this thread:

    https://www.jotform.com/answers/1784662

    Let us know if you have further questions.

    Thanks


  • Profile Image
    KB3HF
    Answered on April 06, 2019 at 11:09 AM

    I added info to the previous thread. Please disregard this version because I edited to original question to addd the page URL you are asking for. In case you don't see the original version, you asked for the URL and is it not embeded in any web page. It is not embeded in any webpage, I just sent the URL in an email each month to my users to report. The URL of the form is: https://form.jotform.com/62754800430147