The order pickup date and time field is not showing up in the form

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    cookierebellion
    Asked on April 07, 2019 at 02:01 AM

    Hello,

    When I receive submissions, the order pickup date ad time are not showing, even though they are required fields. Please help, thank you!

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    Welvin
    Answered on April 07, 2019 at 11:23 AM

    The field is hidden in the form due to a misconfigured conditional logic. This is causing the problem in the form. 

    15546504832019-04-07-001.png

    I have fixed this for you by deleting the conditional logic. 

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    cookierebellion
    Answered on April 07, 2019 at 11:43 AM
    Thank you! Is it possible to see this information for the two orders that already came through?Thanks again!Sent from my Sprint Samsung Galaxy S10+.
    ...
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    Welvin
    Answered on April 07, 2019 at 12:46 PM

    The field is blank for the two submissions in the form. You may consider asking the submitters to edit their submission to add the date.

    Get the Submission ID:

    https://www.jotform.com/help/549-Where-to-Find-the-Submission-ID

    Next, append the ID in the following URL: http://www.jotform.com/edit/XXXXX where XXXX is the submission ID.