My account isn't upgraded

  • Profile Image
    zomerschool
    Asked on April 08, 2019 at 08:46 AM

    Hello,

    My account isn't upgraded. I received the massage You're out of submission storagelimit.


    Congratulations! Your JotForm account has been upgraded to JotForm Silver Monthly:
    http://www.jotform.com/myaccount/

    If you have any questions, please feel free to contact us.http://www.jotform.com/contact/


    Thank you for choosing JotForm,

    JotForm Team
    jotform@interlogy.com


     
  • Profile Image
    Nick_So
    Answered on April 08, 2019 at 10:53 AM

    I have checked your account and upon refreshing the same from our end it is now showing up on silver plan. The issue is fixed now.

    Let me know if you need any further help from our end.