What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form will not load!

    Asked by mattfink1 on February 12, 2013 at 05:07 PM

    My form - http://www.jotform.com/?formID=30425887737162

    Will not load no matter if I preview it on jotform or embed it into my site.


    Page URL:

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    Answered by speel on February 12, 2013 at 05:56 PM

    Hi Mattfink1,

    Have you tried deleting your temp files or cookies? If they are corrupted that could be preventing you from seeing the forms. However, it could also be that JotForm has not synced their content yet, so you may have to wait until that takes place (which should be soon) on their end first if deleting your cookies/temp files do not resolve your issue.


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    Answered by mattfink1 on February 12, 2013 at 06:01 PM

    Thanks - yeah I tried that - tried duplicating a form and even trying to build a brand new one...I can see them when I am editing but when I go to preview it just stays trying to load.

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    Answered by jeanettebmz on February 12, 2013 at 07:22 PM

    I am able to see your form properly, this might be due to the fact I am using an admin account

    Can you please clear your browser cache?  Also, can you please login to your account and clone the form?

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    Answered by jeanettebmz on February 12, 2013 at 07:27 PM

    Actually I was able to reproduce the error now, I am getting blank submission using my non admin account.

    However, after double checking I can see the form is actually on this domain