PCI error: Invalid login id or password

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    Asked on April 08, 2019 at 01:51 PM

    I keep getting an error message when trying to receive payment through on my jot form.

    This is the error message1554745891Unknown.png

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    Answered on April 08, 2019 at 03:04 PM

    I see that you have entered the API Login ID and Transaction Key. But, it seems the credentials are invalid/expired or your account is inactive.

    Could you please try re-creating the credentials and also make sure that your account is active?