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ArdjoenAsked on April 8, 2019 at 5:30 PM
I had an encryption enabled on my forms, but I noticed that it wasn't possible to export to excel and I could only read them in jotform. Therefore I disabled the encryption for the future submissions but now I can't read the earlier forms in jotform anymore. What can I do?
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MikeReplied on April 8, 2019 at 7:55 PM
This is not possible to view decrypted submissions when the form encryption is disabled.
You may consider temporarily enabling the form encryption to view the existing data.