Form stuck to Please Wait.

  • Profile Image
    Datatel 
    Asked on April 08, 2019 at 10:45 PM

    Hi,


    We are having some issues on our forms where its stuck to 'Please Wait' when submitted.


    Can you please investigate and fix.


    Here's a sample url: https://datatel.jotform.com/edit/3836839712515428108


    Thank you.

  • Profile Image
    ashwin_d
    Answered on April 09, 2019 at 02:18 AM

    I am sorry for the trouble caused to you. Is the issue happening only when you edit submissions or issue persists when you submission a new submission as well?

    I did try to submit your form with the edit URL you have shared and I was able to submit successfully. Please check the screenshot below:

    1554790371pleasewait.gif

    Is the issue happening when you access the "Restricted Access (Admin Only)" part of the form and make changes? What data are you editing?

    Please explain the issue a bit more in detail and we will take a look.

    We will wait for your response.