What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    jotform.us form not loading

    Asked by karmacamp on February 12, 2013 at 07:52 PM

     

    DONATION FORM MISSING

     

    this happened before and
    the one who finally was able to figure it out said he had to clear out the jotform server or something because the server on jotform's end was the issue. 

     

    so nothing is in tthe page now and we are a non-profit and depend on small donations to help those in need

     

    i really appreciate the help!  

     

    my butt's on the line over here too    please help.    thanks. 

    Page URL:
    http://karmacamp.org/donate.html

    Screenshot
    donation JotForm style size font
  • Profile Image

    Answered by webmasterphi on February 12, 2013 at 08:23 PM

    Hi karmacamp,

    As i was looking at the site you've given, i think it works well. attached here is the screenshot of the site. 

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    Answered by Wende on February 12, 2013 at 09:41 PM

    No, similiar to mine and many others, her form is not working yet.

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    Answered by remembrancetrees on February 12, 2013 at 10:14 PM

    My form is not working either. I changed the .us to .com, and it showed, but the formatting was messed up.

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    JotForm Support

    Answered by EltonCris on February 13, 2013 at 12:07 AM

    Hi,

    We are truly sorry about the problem. This has been escalated to our dev team for a quick resolution. We'll inform you right away once the problem is rectified.

    Thanks for your patience and understanding.

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    Answered by karmacamp on February 14, 2013 at 09:23 AM

  • Profile Image

    Answered by karmacamp on February 14, 2013 at 09:26 AM

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    Answered by remembrancetrees on February 14, 2013 at 09:26 AM
    Has. there been any progress in resolving this?
    Thanks
    Scott
    Sent from my LG phone
    JotForm Support Forum wrote:
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    JotForm Support

    Answered by EduardoMendez on February 14, 2013 at 12:00 PM

    Hi there, 

    I am able to see your form on my side:

    Are you still having this issue? 

    Please let us know and we'll be glad to continue to assist you!