I believe I have been double charged

  • Profile Image
    Asked on April 09, 2019 at 10:30 AM

    Can you please check and see that I have only been charged for one subscription per month.

  • Profile Image
    Answered on April 09, 2019 at 12:48 PM

    I have checked your account and I can see that you have cancelled both the plans i.e. bronze and solver on 2nd April. You account is scheduled to downgrade on 3rd May. Please check the same and upgrade accordingly.

    Let me know if you have any questions.