Custom URL not loading in Safari browsers, any idea why?

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    huddleinc
    Asked on April 09, 2019 at 02:26 PM
    Any idea why the form is not loading in Safari?
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    BDAVID
    Answered on April 09, 2019 at 02:42 PM

    I have checked it in an emulator, and it does not load: https://form.jotform.com/huddleinc/19-20-premium-items 

    1554835220noloading.png

    I will report this issue to our back-end team to get further help. You will be updated via this thread.

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    huddleinc
    Answered on April 09, 2019 at 04:38 PM

    Thank you. 

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    huddleinc
    Answered on April 11, 2019 at 08:22 AM

    Any update on this?

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    Nick_So
    Answered on April 11, 2019 at 11:30 AM

    Apologies for the delay in response.

    Our backend team is still working on this and they will get back to you with an update ASAP.

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    huddleinc
    Answered on April 16, 2019 at 08:28 AM

    Checking back to see what you guys have found?

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    Nick_So
    Answered on April 16, 2019 at 10:29 AM

    Please accept my sincere apologies for the delay in response.

    I have followed up with the backend team for an update. They will get back to you ASAP.

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    hayk
    Answered on April 17, 2019 at 08:43 AM

    Hi @huddleinc,

    I checked your form and you have some duplications in the conditions and some conflicts which don't allow your form to work. I have cloned your form and have worked on it and now it works in all browsers. This is my cloned form: https://form.jotform.com/91062607503955. You can clone it and use it or you can just clone it and change your form's conditions according to my cloned form's conditions. But in both cases please test the form very well, go through conditions and be sure that conditions work as should because I could miss the logic one of them.

    Regards,
    Widget Team