We upgraded but I cannot remove the branding

  • metro_forms
    Asked on April 9, 2019 at 3:25 PM

    Hi,


    we upgraded our account but when i go to remove branding it tells me to upgrade.  Can you please check our account metro_forms


    Thanks

    Eric


  • Welvin Support Team Lead
    Replied on April 9, 2019 at 4:44 PM

    I think you have been log off from the website and connected with a guest account when trying to do that. I was able to uncheck the option from your settings page. Can you check again?

    https://www.jotform.com/myaccount/settings