What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I set a recipient email for the custom form that I created. But my email box is not receiving it.I checked all that was on your FAQ page, but nothing.

    Asked by Bahay Kalipay on February 13, 2013 at 12:21 AM

    Thanks for your help.

    Page URL:
    http://bahaykalipay.com/wp/contact-us

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    Answered by pinoytech on February 13, 2013 at 12:37 AM

    Hi,

    Sorry for the inconvenience that may have caused. Upon checking your form's notification, I found out that your form's recipient email address is in our bounce list and I've remove it for you. It should be working fine by now.

    To prevent this from happening again, please take a look at this article on how to prevent emails not being received.

    If you'll need further assistance, do let us know.

    Thank you!