Unable to log in, reset email has not been received.

  • Christina Carter
    Asked on April 9, 2019 at 9:22 PM

    Trying to log in with the above email which I recorded as my log in when I registered. I've only used the account to create one form and don't recall changing it. 

    It's not allowing me to log in with teh password I have saved. Sent a reset to the above address which is not coming through to my email.

    Help!

  • David JotForm Support Manager
    Replied on April 9, 2019 at 11:42 PM

    There is no account username under "christinacarter@outlook.com.au". Could you please share the link to the form that you are trying to access? Maybe it is hosted in a different account.