Hidden to protect your privacy - HIPAA QUESTION

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    josh
    Asked on April 10, 2019 at 02:38 PM

    I signed up for your service today because it was HIPPA compliant. I tried out your forms and when I mark something as HIPPA secure it comes in my email after they fill it out as "hidden to protect your privacy" -- this is a problem. 

    I noticed when I view them in jotform I see the data but when viewed in my email it hides this info. My problem is that I cannot give out my Jotform credentials to everyone. If HIPAA e-mail hides this info I need another way for my co-workers to see this hipaa information w/out logging into JotForm.

    Please advise.

  • Profile Image
    denis_calin
    Answered on April 10, 2019 at 04:29 PM

    Hi Josh,

    You can set individual fields to be displayed in the email notifications on HIPAA compliant forms. Here are two quick guides that address this: 

    https://www.jotform.com/help/518-How-to-set-PHI-fields-on-your-forms 

    and this one: https://www.jotform.com/help/504-How-to-use-Notification-and-AutoResponder-emails-in-HIPAA-accounts

    Please let me know if you have any other questions. Thank you and have a wonderful day!