What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm not receiving submissions on my control panel

    Asked by shaunnaylor on February 13, 2013 at 08:30 AM

    I'm only recieving submissions by email not on the control panel

     

     

    Regards

     

    Shaun

    Submissions email
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    Answered by jefreylandicho on February 13, 2013 at 08:33 AM

    Can you please post the URL of the form?

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    Answered by thewsos on February 13, 2013 at 08:58 AM

    I'm having the same issue

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    Answered by jefreylandicho on February 13, 2013 at 09:06 AM

    I have process a manual clear form caches. Can you please try again and see if it works.

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    Answered by shaunnaylor on February 14, 2013 at 09:24 AM
    https://hmdeedpoll.org.uk/adult-deed-poll.html
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    Answered by shaunnaylor on February 14, 2013 at 09:24 AM
    They will turn up eventually, back end problem i reckon, they will solve
    it!![?]
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    Answered by shaunnaylor on February 14, 2013 at 09:24 AM
    No that did'nt work
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    JotForm Support

    Answered by KadeJM on February 14, 2013 at 12:19 PM

    We do apologize about this problem as it was supposed to be fixed as far as we know. I have checked on your forms on your account and I can see that your form submissions are coming through on our end, could you please try clearing your browser cache also to see if this helps? Let us know if you are still having problems and if you can send a screenshot that would be very appreciated as well.

     

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    Answered by shaunnaylor on February 15, 2013 at 04:18 AM
    Yes all seems fine at my end.
    Thanks