What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    No submissions !

    Asked by Shilon on February 13, 2013 at 08:57 AM

    1. jotform control panel doesn't show any submissions, after people have used the form.

    tst 

    http://jotformpro.com/form/30433258223951

    Page URL:
    http://jotformpro.com/form/30433258223951

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    Answered by jefreylandicho on February 13, 2013 at 09:05 AM

    I have process a manual clear form caches. Can you please try again and see if it works.

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    Answered by Shilon on February 13, 2013 at 09:10 AM

    Still, zero submissions on your website Control Panel

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    Answered by Shilon on February 13, 2013 at 09:20 AM

    I am getting an email confirmation of the form submission,

    but on the website still nothing.

    No results to display. Check your search query or time frame options.
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    Answered by jefreylandicho on February 13, 2013 at 09:25 AM

    I tested your form(http://jotformpro.com/form/30433258223951) and I was unable to replicate the same issue. I am able to see the submission. 

     Can you please try logging out and logging in or delete your browser cookies. If you have not clear your browser cache, please try doing that as well.

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    Answered by Shilon on February 14, 2013 at 09:24 AM
    It is very strange what you're showing me, on my end it is a blank page..
    [image: Inline image 1]
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    JotForm Support

    Answered by jonathan on February 14, 2013 at 12:27 PM

    @ Shilon

    Hi, I can also see the submissions on my end under your account.

    Can you please try clearing your browser cache and logout, then login back to JotForm. And then check again the forms submissions page.

    Check if this make any difference.

    Thanks.

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    Answered by Shilon on February 15, 2013 at 04:17 AM
    Everything is working as expected right now, thank you very much.
    I don't know what you did, what i did, or what happened though..
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    JotForm Support

    Answered by EduardoMendez on February 15, 2013 at 06:25 AM

    On behalf of my coallegues, you are quite welcome!

    Let us know if you need further assistance!