After pressing the send button appears "please wait"

  • Klaus_Drohmann
    Asked on April 11, 2019 at 4:37 AM

    The Form (https://form.jotformeu.com/90395168127361) cannot be sent.

    After pressing the send button appears "please wait" ... and after that, no further reaction from the system occurs.

    Is it because the upload of multiple documents has been made possible on multiple pages?


    Page URL: https://form.jotformeu.com/90395168127361
  • AndrewHag
    Replied on April 11, 2019 at 8:15 AM

    I performed a test submission on your cloned form by uploading multiple files on every page but, I am not able to replicate the issue. The form got submitted successfully without any issue. Since the form is very long and it has many file uploads, it may take some time to successfully submit the form and see the Thank You page.

    1554984790chrome TyGCik1VkC Screenshot 10

    Could you please confirm if you are still facing the issue?