Autoresponder Email: Attach multiple file

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    Kusi06
    Asked on April 11, 2019 at 10:26 AM

    Hi there

    I was using the PDF Embedder in form 90672170158356 and have checked the option to attach the file to emails on submission.

    This works great for Notification mails, but the attachment IS MISSING in AUTORESPONDER Mails (customer).

    Is this on purpose?

    I have solved it temporary by attaching the file manually...

    Just wanted to let you know about this.

    Thanks, Markus

    Screenshot
  • Profile Image
    Alan_D
    Answered on April 11, 2019 at 12:54 PM

    PDF embedder widget only inserts PDF URL as a link to email notifications.
    15550015683.png
    If notification email's "Send Uploads as Attachment" option is enabled, the PDF file is attaching to email.15550012021.pngAutoresponder emails don't have this option.
    You can attach the PDF file in autoresponder emails manually with this option.15550016072.png

  • Profile Image
    Kusi06
    Answered on April 11, 2019 at 02:57 PM

    ok, if I understand right, it comes from the "Send uploads as attachment" that attaches the pdf to the notification mail.

    And because this option is missing in Autoresponder-mails, the pdf was not attached.

    I understand your solution (what I already did), but it looks like, there is no possibilty to attach more than 1 file (ok... i could zip multiple files...)

    But wouldn'

    t it be nice to have the "Send uploads as attachment" also in Autoresponder-m
    ails?

    Or give the possiblity to attach more than one file...

    Thanks.


  • Profile Image
    Alan_D
    Answered on April 11, 2019 at 03:58 PM

    Thanks for your nice suggestions. I am reporting your feature requests to our backend team. We will inform you when there is an improvement.