My notification email does not include the uploads as attachments

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    Asked on April 11, 2019 at 02:56 PM

    Please advise.  I selected the option to receive uploads on my notification email and I'm not getting them.


    Thanks so much!

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    Answered on April 11, 2019 at 04:06 PM

    The Send Uploads as Attachment will only work for non-PHI or non-protected file upload fields as shown below:


    When a field is protected, they are hidden in the email template and the same for attachments.