What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    FORM NOT FOUND DELETED BY USER? Is there a problem with the site? When I create or duplicate a new form I get Error form is Deleted?

    Asked by cedp on February 13, 2013 at 11:00 AM

    Is there a problem with the site? When I create or duplicate a new form I get Error form is Deleted? 

    If there is a issue is there a eta on when it will be fixed?

    http://form.jotform.us/form/30434680751149

    Page URL:
    http://form.jotform.us/form/30434680751149

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    Answered by webmasterphi on February 13, 2013 at 11:12 AM

    Hi cedp,

    We are very sorry for the inconvenience it brought to your end. But this error is due to some glitches with jotform servers and right now, it is already escalated to the technical/development team for further fixing and it will be fix as soon as possible. We are hoping for your consideration and patience.

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    Answered by jeanettebmz on February 13, 2013 at 11:43 AM

    like webmasterphi has explained to you , this is a temporary data replication issue that is mainly affecting forms being served into our jotform.us domain. Our developers are very aware of it and are working to fix it ASAP

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    Answered by jeanettebmz on February 13, 2013 at 11:45 AM

    I just received a note from our Cheif technology Officer , informing me that the issue is now resolved. Please log out, , clear browser cache and log back in.