Some of the e-mail notifications are not coming through for my forms.

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    table43
    Asked on April 11, 2019 at 05:59 PM

    Hello!

     

    Some of the e-mail notifications are not coming through for my forms. It worked for the form called "Monthly Safety Topic" and did not work for the Guest Incident. I can't tell what I have done wrong. Help!

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    jherwin
    Answered on April 11, 2019 at 07:29 PM

    In your email conditions, please remove spaces after the comma (,).
    1555025271removespace.png

    Do this in all email conditions.

    If the issue persists after doing that then please try changing the email sender for your notification to Jotform email sender.
    1555025389senderemail.png

    Please give it a try and let us know how it goes.