Submissions counter

  • loveledasnow
    Asked on April 13, 2019 at 8:36 PM

    I was looking through my account and it says that I have used 6/100 submissions. I don't have any submissions entered? I JUST finished making my form. I went through the form a few times to see if certain rules I had set were working, but those should not count for submissions.

    Jotform Thread 1792402 Screenshot
  • jherwin
    Replied on April 14, 2019 at 1:34 AM

    I refreshed the submission counter on our end and that fixed the issue. Please check and confirm if the counter submission is still 6 at your end.