What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    [Login Issue] JotForm keeps kicking out from the site when you use Internet Explorer 9

    Asked by cfdo on February 13, 2013 at 02:13 PM

    This is my 2nd time contacting you today, the first being via chat....

    jotform keeps kicking me out and making me log back in. I chatted with a gentleman earlier who told me I should be using jotform.us  not  jotform.com  This did not fix the situation. This is very frustrating!

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    JotForm Support

    Answered by Mike_T on February 13, 2013 at 02:39 PM

    Thank you for contacting us.

    I was able to reproduce the problem in Internet Explorer 9. It has been escalated to our Development Team.

    In the meantime, you can try to use some other browser, for example you can try a Google Chrome.

    We will get back to you when we have any updates on this issue.

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    Chief Technology Officer

    Answered by eee on February 13, 2013 at 05:06 PM

    Hi cfdo,

    Problem should be solved right now,

    Could you please check and confirm me about it ?

    Thanks.