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twinoakAsked on April 15, 2019 at 9:32 AM
since the update - we can no longer see encrypted responses on one particular form
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David JotForm SupportReplied on April 15, 2019 at 12:03 PM
Try clearing your browser cache/cookies or browsing in private/incognito mode. This should force the request to upload your key file to remove the encryption. Once the key is uploaded, the data should be available.