New submission but nothing new appears...

  • starcenter
    Asked on April 15, 2019 at 11:45 AM

    Hello,


    I seem to be missing a submission under the Star Institute Child Intake, keeps showing there is a new one. It has been like this since Thursday. I always flag the intakes that have been reviewed...is this something you can help with?


    Thank you for your time,

    Jessica Nickelson

    Office #: 303-221-7827

    Jotform Thread 1793403 Screenshot
  • David JotForm Support
    Replied on April 15, 2019 at 1:15 PM

    I used our tool to adjust the total submission counts.  Check to see if the correct total of submissions and unread submissions are shown.  If they are not, let us know and we can forward this to our development team to investigate.